Returns and warranty handling
Returns, warranty claims, repairs, and replacements are handled according to the written quotation or agreement, supplier terms, product condition, and applicable South African consumer law.
Before returning goods
Customers should contact Smart Crop Solutions before sending any product, part, battery, charger, controller, or accessory back for inspection.
Support requests
Include the product model, serial number where available, purchase details, fault description, photos, and any relevant operating information when requesting support.